CYW!® International, LLC Guarantee, Returns, Refunds and Exchanges Policy

We offer a Money Back Happiness Guarantee on all Coaching & Consulting Programs. If you are not completely satisfied with working with CYW!® International, LLC all unused monies as of the date of written notification will be completely refunded.

All product sales are final with a 30-day return policy.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

Please email info@brendastanton.com to request a refund
and we will assign you a tracking number.

Mail your returned item to:

CYW® International, LLC
P.O. Box 122
North Reading, MA, 01864
Attn: Brenda Stanton

Include in your package a signed letter stating the reason for your return
and the original receipt.

Return Exceptions

Some items cannot be returned. These include: merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

There are no exchanges.

Payment Policy / Accepted Methods of Payment

  • Credit Card (Visa, Master Card, American Express, Discover)
  • Check/Money Order
  • Cash On Delivery

Credit Card Charges

Your credit card will be charged when you place your order.
If we are not able to fulfill your order for any reason your credit card will be refunded.

Mailing Address For Check/Money Order

P.O. Box 122
North Reading, MA, 01864
Attn: Brenda Stanton

Shipping Policy / Turnaround

All orders are shipped within 48 hours Monday – Friday 8am – 5pm.

Carriers

We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx
  • DHL

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

There is no additional shipping cost for any purchased product. All prices include shipping.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.